A robust and secure quality management system is crucial for organizations within the medical device landscape. Propel provides a true closed-loop to ensure you stay compliant while also ensuring customer safety and satisfaction.
Stay compliant with the FDA and EU regulations. Comply with standards like ISO 13485, 21 CFR Part 11, and 21 CFR Part 820. Our elaborate compliance management module includes secure electronic signatures, password security, recording audit trails of each action along with risk management incorporated in all of the processes. We also provide a validation pack with an executed IQ and OQ as well as template PQ scripts for all Propel processes.
Our comprehensive training record management solution includes — full employee training transcripts, document-based training and quizzes, automated retraining, and training analytics. With this automation in place, your company can confidently pass audits, minimize penalty by accidentally violating set compliance standards, improve product and employee safety, and reduce the overall administrative cost burden.
We help you with internal and external audits as well as with auditing your suppliers. Our comprehensive audit features and modules help your company take preventive actions based on the data-driven audit insights. We enable you to share information about upcoming audits and details about the audit results with the respective stakeholders to make informed business decisions.
Create a closed feedback loop — ranging from customer complaints to QA investigation further to design update — resulting in improved quality products. Our fully configurable fields and workflows help you to meet the specific needs of your customers. We are fully integrated with the Salesforce Service Cloud and other case management or customer service systems to ensure quicker case resolution, increased customer responsiveness and higher customer loyalty. Our cloud-based QMS solution incorporates decision trees that determine regulatory reporting requirements which lower the risk of non-compliance and errors.
Propel provides the only cloud-based solution that seamlessly connects to your CRM and PLM systems so you can have a true closed feedback loop that can quickly resolve your product issues, quality processes, and customer complaints. Propel eliminates manual data entry, siloed departmental processes and rigid software configurations that can hamper even the best companies.