Press

Kishore Subramanian Shares the Propel Platform Story

February 11, 2021

In this interview, Kishore Subramanian, VP of Engineering at Propel, shares the perks of building a solution on top of Salesforce, and the no-code tools that make Propel's product success platform more extensible.

In this interview presented by Salesforce, Propel's VP of Engineering Kishore Subramanian shares the perks of building a solution on top of Salesforce, and the no-code tools that make Propel's product success platform more extensible.

Here is an excerpt from the interview:

"When a consumer provides feedback or a complaint through Service Cloud, it automatically turns into a complaint inside Propel. Quality teams can immediately begin investigation and remediation, while simultaneously working with product teams to address the issue in future versions. Unlike a heavyweight integration where data lives between systems, then has to be replicated and moved, all of it resides in the same platform. This helps our customers improve responsiveness in a way that no other solution can match."

Read the full interview here.

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