Total quality control in a true closed loop

Propel provides the only cloud-based quality management software solution that seamlessly connects with your PLM, CRM, and service platforms to create a true closed feedback loop that seamlessly integrates product realization, quality processes, and customer complaints.

Improve quality from concept to customer

Reduce risk

Improved product quality by managing all processes and data on a single platform

Ensure compliance

Collaborate on and create company-wide policies, procedures, and SOPs

Reduce errors

Boost employee productivity by eliminating manual data entry and double-checking of data

Design for quality

Leverage customer insights early in the product design process to improve product quality

Manage complaints

Keep customers safe by having up-to-date data at your fingertips

Keep training records

Assign and track all training records in one place to ensure compliance

Imperative Care ensures employee certification 

“With Propel, it’s been wonderful. As soon as employees log into the platform, the first thing they see is any open training assignments they need to complete. The ability to see who has completed training and who hasn’t has been extremely helpful for us. We no longer need to log into another platform to manage and track training compliance. It’s all there in Propel.”

Flexible and comprehensive eQMS Solution

Compliance management

Comply with regulations such as FDA and EU along with industry standards like ISO 13485, 21 CFR Part 11, and 21 CFR Part 820. Manage compliance with secure electronic signatures, password security, audit trails of each action, and risk management incorporated in all processes, along with a validation pack with executed IQ and OQ and template PQ scripts for all processes.


Incorporate Corrective And Preventative Action plans, implementation plans, risk analysis, and effectiveness checks. Get greater flexibility to configure the forms and workflows necessary to meet your customer's specific needs and expectations.


Easily notify and involve suppliers when a Supplier Corrective Action Request is in process, conducting supplier investigations and root-cause analysis in one information hub.


Integrate your Non-Conforming Material Report with other QMS processes such as CAPA and audits. Describe non-conforming material via configurable forms and workflows. Record non-conforming material and related supplier information to comply with FDA and ISO regulations, following  industry best practices.

Customer complaints

Resolve customer complaints and QA investigations to improve product safety and maximize customer loyalty. Fully integrate with Salesforce Service Cloud and other case management or customer service systems to leverage customer insights. Meet specific customer needs with fully configurable fields and workflows. Lower the risk of errors and non-compliance by incorporating decision trees that determine regulatory reporting requirements.

Supplier qualifications

Successfully manage onboarding and qualification of new suppliers, finances, and processes. Support supplier qualification audit activities and electronic approvals. Improve and strengthen collaboration with your suppliers to quickly resolve all product and supply chain-related issues, minimize the risk of noncompliance during audits, and improve product quality.

Deviation management

Quickly identify deviations from normal processes to ensure your organization is compliant with FDA and ISO regulations and practices.

Training records management

Confidently pass audits and improve product and employee safety with a comprehensive training record management solution that includes full employee training transcripts, document-based training and quizzes, automated retraining, and training analytics. Streamline regulatory compliance by managing employee certification on the latest product changes and processes throughout the product lifecycle.

Risk management

Incorporate risk management into all of your processes to minimize adverse reactions. Incorporate engineering change orders, CAPAs, and NCMRs into all of your processes. Precisely calculate the risk score for events based on parameters, such as issue severity and occurrence frequency, through a reportable risk management matrix.

Audit management

Take preventive actions and make informed business decisions based on data-driven audit insights. Manage internal, external, and supplier audits and share information about upcoming audits and audit results with respective stakeholders.

What customers say

Propel has everything we need

Alon B
VP Operations
Full Review

Easy to Deploy - Wide Reach into the Organization

Michael Farr
Vice President of Operations, Sierra Monitor, an MSA Safety Company
Full Review

Quality Focused

Tim B
Sr Business Systems Manager
Full Review
Manage Products on One Integrated, Auditable Platform

Get one central view of product, customer and quality data that eliminates manual data entry, siloed departmental processes, and rigid software configurations.

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