Propel provides the only cloud-based Quality Management Software (QMS) solution that seamlessly connects your CRM and PLM systems so you can have a true closed feedback loop that quickly manages product realization, quality processes and customer complaints.
Fully functional CAPA systems that incorporate investigation, containment, CAPA plan, implementation plan, risk analysis, and effectiveness check. Our cloud-based QMS solution offers you a high degree of flexibility around configuring the forms and workflows to completely meet your customer's specific needs and expectations. It helps your business quickly find a resolution by identifying all the associated internal and external problems.
Propel’s cloud-based QMS supports supplier investigation and root cause analysis, seamless collaboration with suppliers via supplier portals. A supplier can also be easily notified if a Supplier Corrective Action Request (SCAR) is in process.
In today’s regulatory landscape, our solution can help your industry to be compliant with the FDA and EU regulations. We help you comply with standards like ISO 13485, 21 CFR Part 11, and 21 CFR Part 820. Our elaborate compliance management module includes secure electronic signatures, password security, recording audit trails of each action along with risk management incorporated in all of the processes. We also provide a validation pack with an executed IQ and OQ as well as template PQ scripts for all Propel processes.
Propel’s cloud-based QMS solution is closely integrated with PLM and CRM systems enabling a closed feedback loop — ranging from customer complaints to QA investigation further to design update — resulting in improved quality products. Our fully configurable fields and workflows help you to meet the specific needs of your customers. We are fully integrated with Salesforce Service Cloud and other case management or customer service systems to ensure quicker case resolution, increased customer responsiveness and higher customer loyalty. Our cloud-based QMS solution incorporates decision trees that determine regulatory reporting requirements which lowers the risk of non-compliance and errors.
Our comprehensive training record management solution includes — full employee training transcripts, document-based training and quizzes, automated retraining, and training analytics. With this automation in place, your company can confidently pass audits, minimize penalties by accidentally violating set compliance standards, improve product and employee safety, and reduce the overall administrative cost burden.
Our QMS solution integrates NCMR with other QMS processes such as CAPA and Audits. It also helps you efficiently describe the non-conforming material via our highly configurable forms and workflows. Recording the non-conforming material and the related supplier information helps your company to be compliant and abide by the FDA and ISO regulations and follow industry best practices.
Successfully manage the onboarding and qualification of new suppliers, finances, and processes. Our cloud-based QMS solution can help you support the ongoing supplier qualification audit activities and electronic approvals of suppliers. This allows improved and strengthened collaboration with your suppliers to quickly resolve all product and supply chain-related issues, minimize the risk of noncompliance during audits, and improve product quality.
All sorts of equipment are required to be calibrated and regularly maintained. Propel cloud-based QMS solution enables you to store all records pertaining to calibration and maintenance of the equipment over their entire life span. Ensure high product quality by notifying right personnel on when the product inspections are due. In the event of finding equipment out of spec, our solution facilitates seamless collaboration with all respective stakeholders interlinking the quality processes.
With Propel's QMS system you can search across all product data, from customer complaints, customer feedback, processes, workflows, CAPAs, NCMRs, SCARs, ECOs and more.
To evaluate and improve product quality, our solution helps you customize inspection forms with required parameters. You can store a complete inspection report tied to your supplier’s records and connect it directly with the Non-Conforming Material Report (NCMR) as well as the supplier's corrective action reports. This does not only increase your confidence in supplier product quality but also reduces variations in the manufacturing processes.
From internal and external audits to auditing your suppliers, Propel helps you along the way. Our comprehensive audit features and modules help your company take preventive actions based on data-driven audit insights. We enable you to share information about upcoming audits and details about audit results with respective stakeholders to make informed business decisions.
Our modern QMS solution helps you identify the deviations from normal processes. This ensures your organization is FDA compliant and compliant with ISO regulations and practices.
Propel’s cloud-based QMS solution helps to incorporate Engineering Change Orders (ECOs), Corrective Action Preventive Action (CAPA), and Non-Conforming Materials Reports (NCMR) into all our processes. Our cloud-based QMS solution enables you with a reportable risk management matrix and allows you to calculate the risk score for events based on important parameters such as the severity of issues and frequency of occurrences.
Effectively control revisions for the Standard Operating Procedures (SOPs), work instructions, and specification documents. Control access and manage reviews and approvals for important documents including change order processes. It helps you create watermarked PDF files and structure documents into the Design History Files (DHF).
Completely built on Salesforce, Propel provides the only QMS solution that is seamlessly connected with customer relationship management (CRM) and product lifecycle management (PLM), so you can have a true closed loop to quickly resolve product issues and customer complaints thereby improving the product quality.