Closed-Loop QMS for Manufacturing

Reduce costs up to 20% by integrating quality with design and development, while quickly responding to customer issues.

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Build the best products and automate company-wide responses

Improve product quality before it ships, resolve issues as soon as they are known, and automate sales responses throughout the process.

Reduce service costs

Collaborate closely with design and development teams to ensure products are built correctly before they ship by integrating PLM and QMS.

Resolve quality issues faster

Integrate PLM with service platforms to automate and accelerate service case investigation and response, while quality and engineering teams work in tandem to resolve issues.

Automate sales response

Ensure sales has access to real time product information, including the ability to automatically stop shipping products the moment potential quality issues arise.

Optimize supply chain quality

Source from your best suppliers by allowing operations to easily analyze component quality at the supplier, part, and batch level across all your products.

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Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

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Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Integrate quality through your entire product lifecycle

Integrated PLM and QMS

Quality starts with product design and development. Incorporate PLM and QMS capabilities on a single platform to enable collaboration between quality and engineering and improve quality before a product ships.

Integrate with service platforms

Respond quickly to customer service issues by integrating with platforms used by service teams, ensuring immediate communication to quality and engineering who can instantly collaborate on causes and solutions.

Ensure global market access

Comply with specific local requirements by integrating foreign country government regulations with your quality, product development, and sales processes.

Stop ship automatically

Avoid costly shipping and recall expenses by connecting QMS to CRM. Create automation rules for how and when a quality issue can stop product shipments — and quickly resume shipping once the issue is resolved.

Address supplier quality issues

Global where-used search functionality allows quality teams to track components across all products to quickly address quality issues before products are built.

The only true closed-loop QMS platform

Salesforce’s extensible platform provides quality managers with unique capabilities not available anywhere else.

Custom objects

Salesforce objects, or data fields, can be shared between products such as Service Cloud and Propel. Integrating customer service and sales objects with Propel creates a single platform with all the information needed to create a closed-loop QMS.

Configurability

Best-in-class configurability allows each manufacturer to create a customized platform tailored to their specific needs. Because Salesforce uses clicks instead of code, updates are fast and easy to ensure your product success platform can adjust as you evolve.

Ease of use

Users can access quality, engineering, and operations information in a single platform that is intuitive, easy to learn, and easy to use.

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Formlabs improves customer satisfaction

“Propel gives us an early warning system to spot and resolve issues earlier. So we are able to offset warranty claims and certainly yield a better customer experience and product.”

Build Better Products Faster

Get unparalleled speed and flexibility throughout your entire value chain with streamlined collaboration between engineering, quality, sales, and service – all on the world's leading cloud solution.

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