Closed-Loop QMS for Medical Device Manufacturers

Reduce adverse events and resolve cases up to 30% faster with the only true closed-loop QMS solution.

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Integrate quality beyond your QMS to ensure the best possible patient experience

Improve quality before a product ships, resolve quality issues as soon as they are known, and automate sales response throughout the process.

Resolve customer complaints faster

Streamline customer complaints by automatically initiating a case with quality, which in turn initiates a complaint with product, and allows engineering to redline and update the product design quickly.

Access global regulated markets

Ensure product designs, complaint processes, and commercialization efforts remain in compliance with all foreign government and agency regulations.

Control how a product ships

Integrate QMS with PLM, CRM, and ERP to ensure all local agency and government distribution rules are fully integrated with the right product for each market.

Control when a product ships

Unify CRM and ERP to immediately stop product shipments to specific markets as regulations change or if licenses expire.

Related Topics

Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

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Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Feature

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast.

Learn More

Improve patient outcomes

Bring PLM and QMS together

Manufactures can improve product quality before shipping by incorporating PLM and QMS capabilities on a single platform, which also enables collaboration between quality and engineering.

Collaborate on service platforms

Respond quickly to customer service issues by integrating with platforms used by service teams. Ensure product issues are immediately communicated to quality and engineering who can quickly collaborate on identifying causes and solutions.

Integrate with CRM and ERP

Avoid costly shipping and recall expenses by creating automation rules for how and when a quality issue can stop product shipments, then quickly resume shipping once the issue is resolved.

Ensure global compliance

Comply with specific local requirements by integrating foreign country government regulations with your quality, product development, and sales processes.

Electronic instructions for use

Quickly and accurately pull product and regulatory information from PLM and QMS to generate instructions for use for each specific product.

The only true closed-loop QMS platform

Salesforce’s extensible platform provides quality managers with unique capabilities not available anywhere else.

Custom objects

Salesforce objects, or data fields, can be shared between products such as Service Cloud and Propel. Integrating customer service and sales objects with Propel creates a single platform with all the information needed to create a closed-loop QMS.

Configurability

Best-in-class configurability allows each manufacturer to create a customized platform tailored to their specific needs. Because Salesforce uses clicks instead of code, updates are fast and easy to ensure your product success platform can adjust as you evolve.

Ease of use

Users can access quality, engineering, and operations information in a single platform that is intuitive, easy to learn, and easy to use.

Explore Product

ASP implements integrated QMS in 6 months

See how ASP launched 10 years of QMS innovation in six months by creating a closed-loop system with Propel, Salesforce, and SAP.

Build Better Products Faster

Get unparalleled speed and flexibility throughout your entire value chain with streamlined collaboration between engineering, quality, sales, and service – all on the world's leading cloud solution.

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